Privacy Policy
 

Effective Date: 5/1/2026
Company: Paxelion Wellness Inc
Website: https://www.paxelionwellness.com
Email: info@paxelionwellness.com
Phone: (408) 256-2594
 

Paxelion Wellness Inc (“Paxelion Wellness,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, requesting information, booking services, completing forms, communicating with us, or using our wellness support services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
 

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Email address

• Phone number

• Mailing or billing address

• Date of birth or age range, if required for service eligibility

• Information submitted through contact forms, intake forms, booking forms, or consultation requests

• Wellness goals, service interests, and general health-related information you choose to provide

• Payment and billing information

• Communication history with our team

• Any other information you choose to provide to Paxelion Wellness Inc
   

We may also collect certain technical information automatically when you visit our website, such as:

• IP address

• Browser type

• Device information

• Website pages visited

• Referring website

• Date and time of visit

• Cookies and similar tracking technologies
   

2. How We Use Your Information
 

Paxelion Wellness Inc may use your information for the following purposes:

• To respond to inquiries and service requests

• To schedule consultations or wellness support services

• To provide information about our services

• To coordinate wellness support, intake review, and service guidance

• To process payments, invoices, receipts, or billing-related communications

• To communicate with you by phone, email, text message, or other approved communication methods

• To improve our website, services, customer support, and business operations

• To comply with legal, regulatory, payment processing, fraud prevention, and compliance obligations

• To maintain business records

• To protect the safety, rights, and security of Paxelion Wellness Inc, our customers, service providers, and business partners
   

3. Health and Wellness Information
 

Paxelion Wellness Inc may collect wellness-related or health-related information that you voluntarily submit when requesting services. This information may be used to help understand your interests, coordinate services, and provide appropriate guidance or referral to licensed professionals where applicable.

Paxelion Wellness Inc is not an emergency medical provider. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Where services involve licensed healthcare professionals, medical providers, or regulated healthcare services, additional privacy requirements may apply. Paxelion Wellness Inc will make reasonable efforts to protect any sensitive information you provide and to work with licensed professionals or vendors who are responsible for handling health-related information in accordance with applicable laws and professional obligations.

4. Payments and Billing Information
 

When you make a payment, your payment information may be processed by third-party payment processors, merchant service providers, banking partners, or crypto payment processors. Paxelion Wellness Inc does not store full credit card numbers, full bank account numbers, private keys, seed phrases, or complete payment credentials.

Payment processors may collect and process your information according to their own privacy policies, terms, fraud prevention procedures, and compliance requirements.

5. Crypto Payment Information
 

If Paxelion Wellness Inc offers cryptocurrency payment options, payment details may be processed through a third-party crypto payment provider. Cryptocurrency transactions may involve blockchain networks, and certain transaction details may be publicly visible on the applicable blockchain.

Paxelion Wellness Inc does not request or store customer private keys, seed phrases, or wallet recovery information. Customers are responsible for ensuring they send payment to the correct payment link or wallet address provided through the approved payment process.

6. Sharing of Information
 

Paxelion Wellness Inc does not sell your personal information. We may share information only when necessary for legitimate business, service, compliance, or legal purposes, including with:

• Licensed professionals or service providers involved in providing or coordinating services

• Payment processors and billing providers

• Website hosting, scheduling, email, and software providers

• Compliance, fraud prevention, risk review, and verification providers

• Legal, accounting, tax, or professional advisors

• Government, regulatory, or law enforcement authorities when required by law

• Business partners or vendors necessary to complete requested services

We require service providers to use personal information only for the purposes for which it was provided and to maintain appropriate safeguards.

7. Cookies and Website Tracking
 

Our website may use cookies, analytics tools, or similar technologies to improve website functionality, understand visitor behavior, measure marketing performance, and improve user experience.

You may adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.

8. Data Security
 

Paxelion Wellness Inc uses reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email system, payment system, or electronic storage method is completely secure. We cannot guarantee absolute security of information transmitted online.

9. Data Retention
 

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal and regulatory obligations, resolve disputes, prevent fraud, and enforce agreements.

When information is no longer needed, we may securely delete, de-identify, or archive it according to our business and legal requirements.

10. Your Choices and Rights
 

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of certain marketing communications

• Ask questions about how your information is used

• Withdraw consent where applicable
   

To make a privacy request, contact us at:

Email: info@paxelionwellness.com
Phone: (408) 256-2594

We may need to verify your identity before responding to certain requests.

11. Marketing Communications
 

If you provide your contact information, Paxelion Wellness Inc may send you service-related communications, appointment reminders, follow-up messages, or promotional information where permitted by law.

You may opt out of marketing emails by following the unsubscribe instructions in the email or by contacting us directly. Even if you opt out of marketing communications, we may still send you important service, billing, legal, or account-related communications.
 

12. Children’s Privacy
 

Paxelion Wellness Inc does not knowingly collect personal information from children under the age of 13 without appropriate consent. Our services are intended for adults or individuals who have appropriate parental or guardian consent where required.

If we learn that we have collected information from a child without proper consent, we will take reasonable steps to delete the information.

13. Third-Party Links
 

Our website may contain links to third-party websites, platforms, payment processors, or service providers. Paxelion Wellness Inc is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites or platforms you visit.

14. California Privacy Notice
 

If you are a California resident, you may have additional rights under California privacy laws. These may include the right to request access to certain personal information, request deletion, request correction, and request information about how your personal information is collected, used, and disclosed.

Paxelion Wellness Inc does not sell personal information.

To submit a California privacy request, contact us at:

Email: info@paxelionwellness.com
Phone: (408) 256-2594

15. Changes to This Privacy Policy
 

Paxelion Wellness Inc may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website or services after changes are posted means you acknowledge the updated Privacy Policy.

16. Contact Us
 

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Paxelion Wellness Inc
Website: https://www.paxelionwellness.com
Email: info@paxelionwellness.com
Phone: (408) 256-2594